Shipping & Handling

Customer Service
(1) 800.847.7746
(1) 310.823.7008
E-mail: info@spinning.com
Monday - Friday, 7a.m. - 5 p.m. Pacific Time

Standard Delivery
Domestic orders placed with Standard Shipping Monday-Friday (excluding holidays) will arrive within 5-10 business days, pending credit card authorization and verification. Orders going to residential addresses may be delivered on Saturday.

Standard shipping is not available for Alaska, Hawaii and U.S. territories.

Please allow up to 14 business days for shipments to APO or FPO addresses.

2nd Business Day Service
Orders placed with 2nd Business Day service Monday-Friday (excluding holidays) before 12:00 p.m. PST will arrive within 2 business days, pending credit card authorization and verification.

Orders placed with 2nd Business Day service Monday-Friday after 12:00 p.m. PST, or on weekends and holidays, will arrive within 3 business days.

2nd Business Day service to Rural Routes and remote locations typically arrives within 3-4 business days.

2nd Business Day service is not available for P.O. Boxes, or APO and FPO addresses.

Next Business Day Service
Orders placed with Next Day service Monday-Friday (excluding holidays) before 12:00 p.m. PST will arrive within 1 business day, pending credit card authorization and verification.

Orders placed with Next Day service Monday-Friday after 12:00 p.m. PST, or on weekends and holidays, will arrive within 2 business days.

Next Day service to Rural Routes and remote locations typically arrives within 3-4 business days.

Next Day service is not available for Alaska, Hawaii, U.S. territories, P.O. Boxes, or APO and FPO addresses.

Shipping Outside the U.S.

International rates posted on our site are an average costs. All orders received from outside the US will be notified via email with any credit or additions to your shipping charges. Designated duties, taxes and custom fees are the responsibility of the buyer. Refund for returned items shipped outside the US is subject to the deduction of any and all costs and charges (including duties, taxes and custom fees) associated with return of the merchandise to Mad Dogg Athletics. International shipping is only available for countries outside of the US. and Europe.

Freight - Curbside Delivery

Items with a dimensional weight of greater than 100 lbs. are shipped via a national trucking company. Orders placed with curbside delivery are processed within 2 business days, pending credit card authorization and verification, and typically arrive within 5-8 business days.

Please note the following:

• The item will be delivered curbside as close to your building as possible. We ask that the customer make arrangements to carry the item inside.
• This service does not include set up or assembly of items or removal of packaging materials.
• Additional charges apply to Saturday delivery. Please contact our customer service department to make this request.
• Deliveries are made between the hours of 8:00 a.m. and 5:00 p.m. Monday-Friday. The trucking company will contact you to schedule a delivery appointment within a 4-hour window of time. On rare occasions, unforeseen circumstances may cause your delivery to be rescheduled.
• Additional charges apply to missed appointments.
• Additional charges may apply to beyond points and rural areas.
• Upon delivery, please inspect your item(s). You will be required to sign a "Proof of Delivery" receipt. Please note any damage to the item or packaging on the delivery receipt, or, if refusing delivery due to damage, please note refused due to damage on this receipt.
• A signature is required for all deliveries; the driver is unable to complete delivery without a signed delivery receipt. Signer must be 18 years of age or older.
• We may be unable to complete delivery if the delivery address is on a road or driveway that the delivery truck cannot access without causing damage to the truck.
• Drivers are not required to bring freight into houses, garages, etc. Drivers do not help unpack or set up. Drivers do not inspect freight.

Shipping within Europe

Orders received after 12:00pm (Noon) will be processed the following business day. Orders received after 12:00pm (Noon) on Friday will be processed the following Monday. Mad Dogg Athletics Europe will determine the most efficient shipping carrier for your order. The carriers that may be used are: TNT Express EPS from TNT Mail or GLS.

Domestic 2 – 3 days

Domestic shipping is available within the Netherlands only. All prices are in Euros.

Europe Standard (+/- 3 - 7 days)

Europe Priority (+/- 1 - 5 days)

Europe shipping is available within the European continent only. All prices are shown in Euros.

International Priority (+/- 3 - 5 days)

International shipping is available within the Middle East and Africa. All prices are shown in Euros.

Home bike orders within Europe add a handling charge of 25 euros to the shipping costs (% of order total). For home bike orders within Africa or Middle East please call or email for a quote.